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Most people go their entire lives believing they are decent communicators. They speak clearly enough. People generally understand them. Conversations happen, decisions … Read more
Most people believe they are good listeners. Ask a room full of adults to raise their hand if they think they listen … Read more
The Version of You Everyone Finds Easy to Deal With There is a version of you that people seem to genuinely appreciate. … Read more
The Moment That Feels Like Power But Isn’t Most people have experienced this moment even if they have never examined it directly. … Read more
The Strength That Is Not Always Strength Most people think keeping the peace is a mark of maturity. It looks composed from … Read more
The Comfortable Belief That Keeps People Stuck Most people hold a comforting assumption about communication: if their intentions are good, the conversation … Read more
The Contest Nobody Wins Most people walk into a negotiation thinking they are stepping into a contest. The goal, in their mind, … Read more
Communication Starts Before You Open Your Mouth Most people operate under the assumption that they enter a room and then begin communicating. … Read more
The Noise We Live In We live in a world that never shuts up. The hum of constant notifications, the chatter of … Read more
Listening Is Harder Than It Looks Most people believe they are good listeners. They nod at the right moments, offer the occasional … Read more
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