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Verbal/Nonverbal Communication
Why Your Face Is Having a Different Conversation Than Your Mouth
The Two Conversations Happening at Once Every time you open your mouth, two conversations are happening. There is the one...
Active Listening
Why Most People Are Only Half Listening
Most people believe they are good listeners. Ask a room full of adults to raise their hand if they think...
Ecosystem Intro
You Already Know How to Talk. That Is Not the Same Thing as Knowing How to Communicate.
Most people go their entire lives believing they are decent communicators. They speak clearly enough. People generally understand them. Conversations...
Passive-Aggressive Communication
Smiling on the Outside, Seething on the Inside
The Version of You Everyone Finds Easy to Deal With There is a version of you that people seem to...
Aggressive Communication
Loud Is Not the Same as Strong
The Moment That Feels Like Power But Isn’t Most people have experienced this moment even if they have never examined...
Passive Communication
The High Cost of Keeping the Peace
The Strength That Is Not Always Strength Most people think keeping the peace is a mark of maturity. It looks...
Interpersonal Communication
Why Good Intentions Do Not Fix Bad Communication
The Comfortable Belief That Keeps People Stuck Most people hold a comforting assumption about communication: if their intentions are good,...
Negotiation and Persuasion Skills
Negotiation Is Not About Winning
The Contest Nobody Wins Most people walk into a negotiation thinking they are stepping into a contest. The goal, in...
Verbal/Nonverbal Communication
Your Body Speaks Before You Do
Communication Starts Before You Open Your Mouth Most people operate under the assumption that they enter a room and then...
Active Listening
Why Listening Matters More Than Talking
The Noise We Live In We live in a world that never shuts up. The hum of constant notifications, the...
